Privacy Policy

Privacy Policy
This Privacy Policy describes how mycosyvalley ("we", "us", "our") collects, uses, stores, and protects the personal information you provide when you visit our website (the "Site"), purchase our dresses, or otherwise interact with us. By using our Site or our services, you consent to the practices described in this Privacy Policy.
Information We Collect
Information You Provide Us
Account Information: When you create an account on our Site, we collect details such as your name, email address, password, and other contact information you choose to share. This allows us to personalize your shopping experience, manage your orders, and communicate with you about promotions, new products, and order-related updates. Order Information: When you place an order for our dresses, we collect the necessary information, including your shipping address, billing address, payment details (such as credit card number, expiration date, and CVV code), and details of the products ordered, such as size, color, style, and quantity.
Communication Information: If you contact us via email, live chat, or other channels, we retain the content of your messages as well as your contact information. This allows us to answer your questions, resolve issues, and improve our services based on your feedback.
Information We Collect Automatically
Log Data: When you access our Site, our servers automatically record information such as your IP address, browser type and version, the pages you visit, the time and length of your visit, and other usage statistics. This data helps us analyze trends, optimize Site performance, and improve your overall browsing experience. Cookies and Similar Technologies: We use cookies, web beacons, and similar tools to collect information about your browsing activities. Cookies are small data files stored on your device that can remember your preferences (such as language settings and size preferences), improve the Site's functionality, and analyze how you interact with the Site. You can adjust your browser settings to manage cookies, but disabling certain cookies may affect certain Site features.
How We Use Your Information
Providing and Improving Services: We use your information to process and fulfill orders, manage your account, and provide customer support. In addition, we analyze usage data to identify areas for improvement, refine our product offerings, and enhance the Site's functionality.
Personalizing Your Experience: Based on your browsing and purchase history, we can recommend relevant dresses, send you personalized marketing emails, and display targeted content on the Site to make your shopping experience more tailored to your interests. Communicating with you: We use your contact information to send order confirmations, shipping notifications, promotional emails, newsletters, and important announcements about our Site, products, and services. You may unsubscribe from receiving promotional emails at any time by following the unsubscribe instructions in the emails.
Ensuring compliance with legal requirements: We may disclose your personal information if required to do so by law, such as in response to a subpoena, court order, or government investigation. We may also share information to protect our rights, property, or the safety of our users and others.
Sharing your information
Service providers: We may share your personal information with trusted third-party service providers who help us operate the Site, process payments, fulfill orders, and provide customer support. These providers are contractually obligated to protect your information and use it only for the purposes we specify. Business Transfers: In the event of a merger, acquisition, sale of assets, or other business transfer, your personal information may be transferred as part of the transaction. We will notify you by email and/or a prominent notice on the Site of any such changes and your options regarding your information.
Security of Your Information
We implement technical and organizational measures